mediatortraining.com Home Page--Mediation Training & Conflict-Resolution Services

Comprehensive 40-Hour Certificate Program and Advanced Training

Mediation and Conflict-Management Services

Comprehensive Program for 40-Hour Certificate of Completion
May 8, 9, 14, 15 & 16, 2009
San Rafael, California

Advanced Mediation Training
featuring Teresa Carey,
Guest-Speaker Presentations by Experts in the Field,
Comprehensive Resource Materials, and Useful Forms
October 23, 24 & 25, 2008
Marin County, California

This is an innovative, in-depth course designed to develop advanced mediation skills
and enhance your professional standing. It combines an independent-study component
of your choice with advanced coursework. Please contact Teresa Carey
to discuss the details if you would like to participate.

Our mediation training programs are dynamic, relevant, challenging, and enjoyable. Our goal is simple: to prepare participants to be skillful and successful mediators, based on our mediation and teaching experience of over 20 years.

These courses will allow you to:

		Develop the knowledge and skills required of an effective mediator
		Understand conflict-resolution theory
		Gain essential practice experience through roleplays of actual cases, personalized coaching, debrief, and discussion
		Enhance your communication and people skills
		Explore a range of mediation styles and approaches
		Learn the nuts and bolts of establishing a mediation practice

Comprehensive Program for 40-Hour Certificate of Completion

Level I

Level II

•	Essentials of conflict-resolution theory
•	Negotiations
•	Interest-based mediation
•	Spectrum of mediation styles
•	Essential communication/people skills
•	Emotional and psychological considerations
•	Face-to-face mediation and caucusing
•	Moving through impasse
•	Cross- and intercultural issues in mediation
•	Negotiating monetary settlements
•	Reaching effective agreements
•	Ethical rules and interesting dilemmas


•	Effective mediation of business, workplace, labor/employment, healthcare, real estate, construction, land-use, intellectual-property, personal-injury, probate/trust, intercultural, and organizational disputes
•	Premediation and follow-up procedures
•	Attorney advocacy and fee issues
•	Insurance issues and representatives
•	Communication and coping skills: managing deadlocks, difficult people, and emotionally charged situations
•	Career options and resources
•	Managing and marketing your business

Courses include:

		Guest-speaker presentations by leading experts in the field
		Lecture and discussion
		Roleplay exercises based on actual cases
		Personalized coaching and feedback by professional mediators
		Comprehensive resource materials and mediation forms

"Exceptional. This is the course with depth, breadth, and substance."

"Excellent! Fun! I ended up with much more than I expected—rather than just learning about mediation, it was a good lesson in how people think and behave."

"Excellent. This course met all my expectations and more!
Opened up new horizons in an area I thought I understood."

"This is the course I wish I could have taken when I was starting out.
Well rounded. Very practical. Covers all the bases well."

"Top notch. This is one of the best run, most fun and valuable courses
I have ever taken."

"The best CLE course I have taken."

"Outstanding. Where there are walls, Teresa makes windows."

Continuing Education—The full 40-hour training (for a 40-hour Certificate of Completion) has been approved by the State Bar of California for 32 MCLE credits. Approval for BBS, MCEP, and CFLS continuing-education credits is pending.

To register for an upcoming Comprehensive Mediation Training course
(for a 40-hour Certificate of Completion)
or for the Advanced Mediation Training course,
go to our Registration page.

For information on Mediation and Conflict-Management Services,
refer to our Mediation Services page.

New DVD Available!
Moving through Conflict: An Introduction to Mediation
with Teresa V. Carey
Order Now

Through a special arrangement we have made
with publisher John Wiley & Sons, Inc.,
you can now receive a 15% discount
on many conflict-resolution and mediation publications
via either of the following links
by using Promotion Code W5558 on checkout: