mediatortraining.com Home Page--Mediation Training & Conflict-Resolution Services

Comprehensive 40-Hour Certificate Program and Advanced Training

Mediation and Conflict-Management Services

Comprehensive Program for 40-Hour Certificate of Completion
featuring Teresa Carey,
Guest-Speaker Presentations by Experts in the Field,
Comprehensive Resource Materials, and Useful Forms

June 4, 5, 10, 11 & 12, 2010
Marin County, California

Offered once a year. Participants learn mediation
from the inside out, come away with valuable conflict-resolution skills,
gain an understanding of best practices,
and learn how to build a successful career in the field.

Conflict Management: Theory and Practice
with Teresa Carey and Leading Guest Presenters

5 Saturdays • April 24 and May 1, 8, 15, and 22, 2010
University of California, Berkeley
(Course No. EDP 323865 • extension.berkeley.edu)

Participants learn the theory and practice
of managing and resolving conflict in a variety of contexts and forums,
explore the sources and nature of conflict,
and develop essential practice skills.

Advanced Mediation Training

(Dates and times to be announced)
Marin County, California

This innovative, in-depth course is designed to develop advanced mediation skills
and enhance your professional standing. It combines an independent-study component
of your choice with advanced coursework. Please contact Teresa Carey
if you are interested in participating.

Our mediation training programs are dynamic, relevant, challenging, and enjoyable. Our goal is simple: to prepare participants to be skillful and successful mediators, based on our mediation and teaching experience of over 20 years.

These courses will allow you to:

		Develop the knowledge and skills required of an effective mediator
		Understand conflict-resolution theory
		Gain essential practice experience through roleplays of actual cases, personalized coaching, debrief, and discussion
		Enhance your communication and people skills
		Explore a range of mediation styles and approaches
		Learn the nuts and bolts of establishing a mediation practice

Comprehensive Program for 40-Hour Certificate of Completion

Level I

Level II

•	Essentials of conflict-resolution theory
•	Negotiations
•	Interest-based mediation
•	Spectrum of mediation styles
•	Essential communication/people skills
•	Emotional and psychological considerations
•	Face-to-face mediation and caucusing
•	Moving through impasse
•	Cross- and intercultural issues in mediation
•	Negotiating monetary settlements
•	Reaching effective agreements
•	Ethical rules and interesting dilemmas


•	Effective mediation of business, workplace, labor/employment, healthcare, real estate, construction, land-use, intellectual-property, personal-injury, probate/trust, intercultural, and organizational disputes
•	Premediation and follow-up procedures
•	Attorney advocacy and fee issues
•	Insurance issues and representatives
•	Communication and coping skills: managing deadlocks, difficult people, and emotionally charged situations
•	Career options and resources
•	Managing and marketing your business

Courses include:

		Guest-speaker presentations by leading experts in the field
		Lecture and discussion
		Roleplay exercises based on actual cases
		Personalized coaching and feedback by professional mediators
		Comprehensive resource materials and mediation forms

"Exceptional. This is the course with depth, breadth, and substance."

"Excellent! Fun! I ended up with much more than I expected—rather than just learning about mediation, it was a good lesson in how people think and behave."

"Excellent. This course met all my expectations and more!
Opened up new horizons in an area I thought I understood."

"This is the course I wish I could have taken when I was starting out.
Well rounded. Very practical. Covers all the bases well."

"Top notch. This is one of the best run, most fun and valuable courses
I have ever taken."

"The best CLE course I have taken."

"Outstanding. Where there are walls, Teresa makes windows."

To register for an upcoming Comprehensive Mediation Training course
(for a 40-hour Certificate of Completion)
or for the Advanced Mediation Training course,
go to our Registration page.

For information on Mediation and Conflict-Management Services,
refer to our Mediation Services page.

New DVD Available!
Moving through Conflict: An Introduction to Mediation
with Teresa V. Carey
Order Now

Through a special arrangement we have made
with publisher John Wiley & Sons, Inc.,
you can now receive a 15% discount
on many conflict-resolution and mediation publications
via either of the following links
by using Promotion Code W5558 on checkout: